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image Site: More Responses to iDownload image
CastleCops
CastleCops recently received a letter from iDownload claiming that we have incorrectly classified iDownload as Spyware and demanding that we remove them. Interestingly enough we were given a 5 day window to comply with their demand, but we didn't actually receive it until the 6th day. Brian Livingston's published an article regarding the cease and desist letters being sent out by iDownload, indicating not only did CastleCops, Spywarewarrior, Spyware Guide and SunBelt Software all receive similar letters, but the CEO of iDownload is calling the campaign a "success"?

When iDownload's CEO, Arlo Gilbert, called me, I asked which companies had received a cease-and-desist letter from iDownload's attorney. "It would not be in our best interest to share that list," Gilbert said.

He did assert that the letter was having the desired effect. "The majority of sites we've contacted have taken down or properly classified iSearch," Gilbert stated.

When asked to name some of the sites that had complied, Gilbert answered, "I'm not going to share that information. It would be shooting a gift horse in the mouth."

Gilbert added, "The people who are profiting off this information and have not reclassified the information will be sued." When asked for the names of some companies that iDownload has filed suits against, Gilbert said, "We're not going to reveal it," but added that the suits were a matter of public record that could be looked up.
CastleCops subsequently responded to iDownload but we were not the only ones. Suzi from Spywarewarrior also posted her reply publically in her blog and now Alex Eckelberry President of Sunbelt Software has also made their reply publically available.

I find myself asking the question what exactly does Mr. Gilbert consider success? Does it fall into a similar category of "acceptable loss" or "collateral damage"?

Since the threat tactics of iDownload were made public, their practice and products and choice of attorney have been under scrutiny, by the security community and public at large. There have been a number of questionable things uncovered by individual sources, like the unauthorized use of ICSA Certification published at Edbott.com
The company claims the product is certified by ICSA Labs. This is a prestigious honor and not lightly awarded. ICSA Labs is a division of CyberTrust, which was formed recently by a merger of TruSecure Corporation and BeTrusted. Its staff and management number some of the world’s foremost authorities on computer security and information technology. To earn ICSA Labs certification, a product must pass a series of stringent tests, and it can be removed if it fails the testing at any time.

When I reviewed the list of certified products at ICSA Labs’ Web site, I did not see any mention of Virus Hunter. So I fired off an e-mail to Larry Bridwell, Content Security Programs Manager for ICSA Labs. I received the following response within three minutes:

VirusHunter is NOT certified by ICSA Labs nor has it ever been submitted for testing.

We have sent a letter by post requesting that the certification claim be removed.
I don't understand how what they are doing or have been doing can be called a success. Perhaps that is because we at CastleCops measure our success in relation to Our Vision. Maybe it is because we value above all things integrity, or because we believe in doing the things we do and helping the people we do because it is the right thing to do. Our success and that of the Anti-Spyware/Security community is measured in the number of people who are freed from the applications they don't wish to be on their systems. It is measured by the people we help to educate on how to protect themselves, their systems and their families.
Posted on Tuesday, 01 March 2005 @ 15:40:25 UTC by robin (5400 reads)
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Re: More Responses to iDownload (Score: 1)
by Snail  on Tuesday, 01 March 2005 @ 23:19:31 UTC
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Spectacular job and follow up.
Those bothered by such parasite software greatly appreciate Castle Cops endevour in this matter.



Re: More Responses to iDownload (Score: 1)
by foxtyke  on Wednesday, 02 March 2005 @ 14:33:03 UTC
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What's going on here is that iDownload has taken note of the MPAA/RIAA lawsuits and has applied it to get what they want. They want to be able to have their slimeware classified as anything but in order to get people to download or install it without thinking about it.

I mean, could you imagine spyware/adware being classified as legit apps and you have no choice but to live with it because no company would be permitted to include it on their blacklist as they would be sued for misclassification?

They want to set legal precedent for slimeware everywhere, you can't say it's this when we say it's this. Crap by any other name is crap nonetheless...



Re: More Responses to iDownload (Score: 1)
by johnpro  on Friday, 11 March 2005 @ 22:34:49 UTC
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I contacted idownload 'real time' help line. The first help person Jeff refused to answer any questions and actually disconnected the sevice entirely. Several hours later I contacted them again and another help person advised me that the company software could be trusted, however he would not answer any more questions live He advise me any further questions were to be sent to a New York office address. I suspect that this would be a waste of postage stamps!! '


 
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