Rob, i got very excited when i read your solution and the testimonials.

i followed your instructions, but my computer (especially the internet, and i have dsl) still runs at a snail's pace. can you help me?

thanks, lara

Rob, i got very excited when i read your solution and the testimonials.

i followed your instructions, but my computer (especially the internet, and i have dsl) still runs at a snail's pace. can you help me?

thanks, lara

sorry for the double post before...
i have one more question- inmy task manager, system idle processes seems to sop up the cpu usage, usually at above 90. is that a problem, and if so can i fix it?
lara

this works a treat!
at last, when I click, something happens within seconds not minutes.
If you can't find "administrative tools" in the start menu, look in the control panel.

Rob,
Thanks for the very useful info that it is not a virus. May I ask a basic question? What is indexing? Is it listing files and their locations? Isn't that done already whenever we creat a new file? Why should that be done so often and what is the need to monitor the process?

I found this info on another newsgroup:

If any of your Hard Drives or Directories are set to be indexed, you will need this. CISVC is used to clear RAM usage for Indexing service, if indexing and you turn off CISVC.exe, you may cause a memory, "hole", to occure! Memory hole may cause indexed HD's or directories to become currupt or lose data! CISVC.exe is only needed if indexing, if your not then you can turn it off! Sometimes the cisvc will start even if you have never set up Indexing! This is a common error, if this pertains to you and your not indexing then you can turn it off. If you ever decide to use indexing you must turn this function back on!!

Cheers,

THANK YOOOOOOOOOU!

Good suggestion if you wish to stop the process entirely. I, however, think the indexing service is useful enough to keep running. Fortunately, searching on google made me aware of a solution that eliminates the problem of resource hogging whilst allowing for the continued use of the indexer. By using the WinXP Computer Management tool, one can set the process to use minimal system resources (my CPU rarely exceeds 20% usage now when running only background processes, and I have over 50 processes running in the background from, in addition to Windows, Norton Systemworks/Internet Security and other background process generators).

1) Open the Computer Management console. This is accessible via the Administrative Tools menu in your Accessories program folder or Control Panel.

2) Expand the "Services and Applications" tree. This is the bottom-most tree on my machine.

3) Locate the "Indexing Service" tree. Click to select (so it's highlighted in blue) the tree itself. Do not expand (or, if you do, just make sure that the "Indexing Services" source branch is the selected one).

4) With the "Indexing Service" tree selected, right-click and select "Stop."

5) Once the process is stopped, right-click again. This time, go to the "All Tasks" menu. Allow it to expand, and select "Tune Performance."

6) At this point a window comes up allowing you to select performance options. I selected Custom, then hit the Custom menu to open the custom settings. I opted for Low (slider all the way to the left) for all choices (there were two choices for me, which I believe is the same for all machines).

7) Click "Ok" on all menus until you return to the Computer Management console. Right-click the "Indexing Service" branch again, and select "Start." Boom, you're done. I didn't even have to restart my computer.

I found this thread from google...this has been driving me crazy. I may have missed someone post this, but they "SYSTEM" process showed all of the CPU usage. When I killed CISVC.EXE, the CPU utilization dropped.

Well, I think I have found a variation on one of my clients' computers, called cisve.exe (also running as a service) with the name R1 Server.

I disabled the service and it hasn't come back, but as others have said it didn't trip any antivirus or spyware programs as being malicious.

I think I will go back there and grab a copy to analyse back at home. I'll also try and run a couple of anti-keylogger programs to see what they may catch. I'll report back with my results.

The keylogger scan didn't find anything, but perhaps that's because prior to finding this I had wiped a few viruses off the machine in question.

Anyway, here is the file, 7-zipped for download (inside is cisve.exe). Be aware that this MAY contain a virus of some sort - I don't have the technology or knowledge to determine what it is or not (although it has Microsoft Corp stuff in the file details).

Download

Hopefully someone will know what to do with it to determine what it is, since I can't find anything. Also, if anyone knows who best to inform if it is a virus or spyware, please post info here so others can find out about it and build new definitions files etc to catch it.