[DONE]Bedlam Reins!!! Please Help

 CastleCops -> Trend Micro HijackThis Logs
Author: Berio, Location: USA PostPosted: Sat Apr 26, 2008 7:28 pm    Post subject: Bedlam Reins!!! Please Help
i am getting lots of pop-ups, and my virus scan keeps finding spools.exe.

it gets deleted, but then shows back up. popups, popups, popups.

please help, here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:10:09 PM, on 4/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\DOCUME~1\teacher\cftmon.exe
C:\PROGRA~1\McAfee\COMMON~1\UdaterUI.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\HIJACK~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aol.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\Client\svchost32.exe,
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {2A7DE6E1-E7DE-4357-880A-AE611B2F2711} - C:\WINDOWS\system32\jkhfd.dll (file missing)
O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - C:\WINDOWS\system32\iifgFWMe.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: My Web Search Bar BHO - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\1.bin\W6BAR.DLL (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {E30DDFC5-CE91-47FF-ADAE-47589A081432} - C:\WINDOWS\system32\ssqQiigH.dll
O2 - BHO: (no name) - {EA93B3D6-40C5-4B97-ACB9-23C7A97D5875} - C:\WINDOWS\system32\cbXPjKDu.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: WeatherBug Browser Bar - powered by MyWebSearch - {8EAB99C9-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\1.bin\W6BAR.DLL (file missing)
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
O4 - HKLM\..\Run: [autoload] C:\Documents and Settings\teacher\cftmon.exe
O4 - HKCU\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
O4 - HKCU\..\Run: [autoload] C:\Documents and Settings\teacher\cftmon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [autoload] C:\Documents and Settings\LocalService\cftmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {A7A216EB-4F7C-11D5-8438-0000B456BA3D} (Matn3270 Control) - http://www.sbac.edu/~cics/matn3270.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9415BAAA-BB52-4AC9-9993-76B6F9B1BC95}: NameServer = 10.24.15.253
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.146 85.255.112.74
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.113.146 85.255.112.74
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.146 85.255.112.74
O20 - Winlogon Notify: iifgFWMe - C:\WINDOWS\SYSTEM32\iifgFWMe.dll
O20 - Winlogon Notify: ssqpqpm - ssqpqpm.dll (file missing)
O20 - Winlogon Notify: __c00BC2B8 - C:\WINDOWS\system32\__c00BC2B8.dat
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Task Scheduler (Schedule) - Unknown owner - C:\WINDOWS\system32\drivers\spools.exe (file missing)
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: VNC Server (winvnc) - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe

--
End of file - 6875 bytes
Author: Prince_Serendip,  PostPosted: Sun Apr 27, 2008 7:05 am    Post subject:
You're Ready for cleaning. Thumbs Up

At CastleCops we screen all HijackThis logs for errors, out-of-date versions, unupdated operating systems, omissions and P2P applications; getting you [READY] for cleaning by our 1st Responders and Security Experts. Now you wait for one of them to come help you.
Author: 1972vet,  PostPosted: Fri May 16, 2008 4:00 am    Post subject:
Greetings Berio and Welcome to CastleCops,

Please download combofix from This Webpage...and read through the instructions there for running the tool.

***Important Note***
Please read through the guidance on that web page carefully and thoroughly...and install the Recovery Console. Using this tool without the Recovery Console installed is NOT RECOMMENDED.

The Windows Recovery Console will allow you to boot into a special recovery (repair) mode that is not otherwise available. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It's a simple procedure that will only take a few moments.

Once installed, a blue screen prompt should appear that reads as follows:

The Recovery Console was successfully installed.

When you see that screen, please continue as follows:


  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  2. Click Yes to allow ComboFix to continue scanning for malware.


When the tool is finished, it will produce a report for you.

Please post back the following on your next reply:

C:\ComboFix.txt
New HijackThis log.
Author: Berio, Location: USA PostPosted: Fri May 16, 2008 1:40 pm    Post subject:
Thanks for the help, but i did a complete reformat and fresh install.
Author: 1972vet,  PostPosted: Fri May 16, 2008 3:33 pm    Post subject:
Glad you were able to resolve this issue...sorry we were unable to assist. Please visit us again should some other issue arise.

Since this represents a resolution, I'm requesting this thread to be close.
Author: YounGun,  PostPosted: Sat May 17, 2008 4:50 pm    Post subject:
Since this issue has been resolved I'm going to mark this as DONE and lock the topic.
If the problem should reappear, contact a Site Mod to unlock the topic. This applies to the original topic starter, everyone else please start a new topic with your problem.
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