Hi Roland,

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)

O2 - BHO: (no name) - {C1E58A84-95B3-4630-B8C2-D06B77B7A0FC} - C:\Program Files\NavExcel\NavHelper\v2.0.4\NHelper.dll

O4 - HKLM\..\Run: [winactive] C:\Program Files\Window Active\winactive.exe

O16 - DPF: {018B7EC3-EECA-11D3-8E71-0000E82C6C0D} - http://www.lyricsdomain.com/download.mp3.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/11931e5d8dee60142605/netzip/RdxIE601_fr.cab

Then reboot and delete:
C:\Program Files\NavExcel <= entire folder
C:\Program Files\Window Active <= entire folder

Do you know what these are?

O4 - HKLM\..\Run: [vsc32cnf.exe] d:\bb\vsc\vsc32cnf.exe
O4 - HKLM\..\Run: [vscvol.exe] d:\bb\vsc\vscvol.exe

The only thing I could find was in Japanese.


Regards,

Pieter

1. You´re welcome.

2. That is what they would like you to think: http://www.doxdesk.com/parasite/NavExcel.html

3. Thanks for letting us know

4. I don't know how. I tried and it just stayed the way it was. I'll ask one of the more experienced Mods on this board.

Regards,

Pieter

His Original Log:
Hello
You seem to help many persons that have problems with Fastwebfinder.

After reading all the postings about that obnoxious Fastwebfinder, I ran Hijack this and had it suppress:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.fastwebfinder.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.fastwebfinder.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.fastwebfinder.com/sp.php

No success.

I tried the shredder you advised, that suppressed one more entry.
But No more success.

Here is my log. Could you please tell me what to do?:

Logfile of HijackThis v1.97.6
Scan saved at 08:31:08, on 2003-12-23
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
D:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
D:\PROGRA~3\NORTON~1\navapw32.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
D:\RemoteControl\RcMan.exe
D:\GO\CTCMSGo.exe
D:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Adobe Reader\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C1E58A84-95B3-4630-B8C2-D06B77B7A0FC} - C:\Program Files\NavExcel\NavHelper\v2.0.4\NHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NAV Agent] D:\PROGRA~3\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [winactive] C:\Program Files\Window Active\winactive.exe
O4 - HKLM\..\Run: [Ad-watch] C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
O4 - HKLM\..\Run: [vsc32cnf.exe] d:\bb\vsc\vsc32cnf.exe
O4 - HKLM\..\Run: [vscvol.exe] d:\bb\vsc\vscvol.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [RemoteCenter] D:\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [Creative MediaSource Go] D:\GO\CTCMSGo.exe /SCB
O4 - Global Startup: Microsoft Office.lnk = D:\Office\OSA9.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Download All by FlashGet - D:\FlashGet\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - D:\FlashGet\FlashGet\jc_link.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .mid%20: C:\Program Files\Internet Explorer\PLUGINS\npvmidi.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {018B7EC3-EECA-11D3-8E71-0000E82C6C0D} - http://www.lyricsdomain.com/download.mp3.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1069326034099
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/11931e5d8dee60142605/netzip/RdxIE601_fr.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37897.7205902778
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab


Thank you for any advice, from Montreal, Canada.

Roland