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quietman7
1st Responder Mentor 1st Responder Mentor
 Joined: Sep 30, 2004 Posts: 3566 Location: Virginia, USA
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Posted: Wed Nov 02, 2005 5:54 pm Post subject: AVG ANTI-SPYWARE Install-Scan Instructions |
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AVG ANTI-SPYWARE ANTI-SPYWARE - only for systems running WIN 2000/XP (32-Bit)
Updated 07/30/07
AVG Anti-Spyware is Ewido Anti-malware 4.0 renamed. It contains the same ewido technology, but has additional enhanced features to include a special "clean driver" for removing very persistent malware. AVG Anti-Spyware is free for 30 days and all the extensions of the full version will be activated. After the 30 day trial, active protection extensions will be deactivated and the program will turn into a feature-limited freeware version that you can continue to use as an on-demand scanner or you may purchase a license to use the full version.
There are two sets of instructions for installing and using AVG Anti-Spyware. One to run in "SAFE MODE" and one to run in "NORMAL MODE." If a system is very infected, use the instructions for "Safe Mode." The instructions are followed by a method to Install & Use AVG Anti-Spyware without an Internet Connection and downloading AVG Anti-Spyware to a USB stick or CD for transfer and install to an infected computer.
Before starting be sure to print out the below instructions and read the AVG Anti-Spyware Free User Manual prior to installation and scanning.
| Quote: | INSTRUCTIONS FOR USING AVG ANTI-SPYWARE in "SAFE MODE"
(Note: When run in safe mode, sometimes the GUI is larger than the screen and the buttons at the bottom are partly or completely hidden, making them unaccessible for doing a scan. If this happens press Alt + Spacebar. A menu will come open, make sure you select maximize then run the scan. If that does not help, then you may have to run your scan in normal mode and advise your helper afterwards.)
Download and install AVG Anti-Spyware v7.5- After download, double click on the file to launch the install process.
- Choose a language, click "OK" and then click "Next".
- Read the "License Agreement" and click "I Agree".
- Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
- After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
- Connect to the Internet, go back to AVG Anti-Spyware, select the "Update" button and click "Start update". Wait until you see the "Update successful" message. If you are having problems with the updater, manually download and update with the AVG Anti-Spyware Full database installer.
- Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.
Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Scan with AVG Anti-Spyware as follows:- Click on the "Scanner" button and choose the "Settings" tab.
- Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
- Under "How to Scan?", "Possibly unwanted software", and What to Scan?" leave all the default settings.
- Under "Reports" select "Do not automatically generate reports".
- Click the "Scan" tab to return to scanning options.
- Click "Complete System Scan" to start.
- When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
- You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.- Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
- Exit AVG Anti-Spyware when done and reboot normally.
Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection. |
| Quote: | INSTRUCTIONS FOR USING AVG ANTI-SPYWARE in "NORMAL MODE"
Download and scan with AVG Anti-Spyware 7.5- After download, double click on the file to launch the install process.
- Choose a language, click "OK" and then click "Next".
- Read the "License Agreement" and click "I Agree".
- Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
- After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
- Connect to the Internet, go back to AVG Anti-Spyware, select the "Update" button and click "Start update". Wait until you see the "Update successful" message. If you are having problems with the updater, manually download and update with the AVG Anti-Spyware Full database installer.
Once the updates are installed do the following:- Click on the "Scanner" button and choose the "Settings" tab.
- Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
- Under "How to Scan?", "Possibly unwanted software", and What to Scan?" leave all the default settings.
- Under "Reports" select "Do not automatically generate reports".
- Click the "Scan" tab to return to scanning options.
- Click "Complete System Scan" to start.
- When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
- You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.- Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
- Exit AVG Anti-Spyware when done.
Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection. |
| Quote: | HOW TO DISABLE REAL-TIME PROTECTION
If your getting help from an expert and asked to disable real-time protection or want to use AVG Anti-Spyware as a stand-alone scanner before the trial period ends, do this:- Launch AVG Anti-Spyware.
- From the "Status" menu, select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
- Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
Note: If the trial period has already expired, the Resident Shield and Automatic Updates will automatically be inactivated and the program will no longer run at startup. |
| Quote: | HOW TO INSTALL & USE AVG ANTI-SPYWARE WITHOUT AN INTERNET CONNECTION
If you cannot use or do not have access to the Internet, you are going to need access to another computer (family member, friend, etc) with an Internet connection.
Method #1 (easiest)
Download AVG Anti-Spyware v7.5 and the AVG Anti-Spyware Full database installer which includes the complete database of AVG Anti-Spyware signature. Save both files to a CD or USB storage device so you can transfer them to the infected computer for installation.
Print out the AVG Anti-Spyware Install and Scan Instructions posted on this page so they will be readily available during setup and configuration. After transfer to the infected computer, install AVG Anti-Spyware following these instructions. Important! After install, make sure you double-click on the avgas-signatures-full-current.exe database installer to update the signature files. Exit when finished with the update and then scan with AVG Anti-Spyware following the instructions provided for either "SAFE MODE" or "NORMAL MODE".
Method #2
Download AVG Anti-Spyware v7.5 and save to the desktop.
1. Double-click on the avgas-setup.exe file to launch the install process and follow the same steps for installing and updating AVG Anti-Spyware as provided in "NORMAL MODE".
2. Now copy the avgas-setup.exe and the entire Signatures folder to a CD or USB storage device and transfer them to the infected computer for installation.
AVG Anti-Spyware's default location is: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5
AVG Anti-Spyware's default definitions location is: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Signatures
3. Install AVG Anti-Spyware using the same instructions as provided in "NORMAL MODE" but skip the part for updating since you already have the current set of definitions.
4. However, be sure to copy the entire Signatures folder to AVG Anti-Spyware's Signatures default location.
5. Finally scan with AVG Anti-Spyware following the instructions provided for either "SAFE MODE" or "NORMAL MODE". |
| Quote: | HOW TO REMOVE FILES FROM QUARANTINE
1. Launch AVG Anti-Spyware and click the "Infections" button.
2. Click the "Quarantine" tab, choose "Select All" and click "Remove finally".
3. A window will pop up asking "Are you sure you want to remove the selected files...?"
4. Choose "Yes".
HOW TO RESTORE FILES FROM QUARANTINE:
1. Launch AVG Anti-Spyware and click the "Infections" button.
2. Click the "Quarantine" tab and highlight the file(s) you want to restore.
3. Click "Restore". |
_________________ "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2008
Last edited by quietman7 on Mon Dec 04, 2006 2:38 pm, edited 31 times in total |
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gdk
Cadet

 Joined: Nov 26, 2005 Posts: 4 Location: USA
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Posted: Mon Nov 28, 2005 7:29 pm Post subject: |
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Thanks alot. I am currently running a full system scan on the infected laptop and have just downloaded the CCleaner software to my desktop.
gdk
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MrCharlie
Cadet
 Premium Member
 Joined: Apr 23, 2005 Posts: 6 Location: USA
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Posted: Fri Oct 13, 2006 11:16 pm Post subject: |
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Can you post the code for those?
opps never mind - just use "quote " at the top.
Thanks, MrC
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just_another_noob
Corporal

 Joined: Dec 12, 2006 Posts: 50
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Posted: Thu Dec 14, 2006 3:07 am Post subject: |
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I hope this doesn't sound stupid but can the files that were quarantined at the end of the scan be removed immediately after saving the log file? I ask since the instructions don't mention WHEN it is safe/OK to remove them? Is there a good place to check if any of those files are needed system files (ie. false positives)?
Thanks,
- JAN
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quietman7
1st Responder Mentor 1st Responder Mentor
 Joined: Sep 30, 2004 Posts: 3566 Location: Virginia, USA
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Posted: Thu Dec 14, 2006 9:27 am Post subject: |
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When a progam quarantines a file or moves it into a virus vault, it is safely held there under you take action to delete it. The reason for doing this is to prevent deletion of an essential file that may have been flagged as a "false positive". You could then restore the file. Doing this also allows you to view and investigate the files while keeping them from harming your computer. Thus, Quarantine is just an extra safety measure. You can always delete them afterwards.
Anytime you come across a suspicious file for which you cannot find any information about, you can submit it to jotti's virusscan or virustotal.com.
In the "File to upload & scan" box, browse to the location of the suspicious file and submit [upload] it for scanning/analysis.
We also have an Unknown Files Forum here where you can upload unknown, questionable, or infected files as attachments. You can read the FAQ on Unknown or Malware Files. _________________ "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2008
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nfntjy
Special Response Team The Phishing Squad
 Joined: Feb 10, 2004 Posts: 2465 Location: Memphis, TN
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Posted: Mon Jan 22, 2007 8:37 pm Post subject: |
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Updated today 01/22/07 _________________
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Chundy
Cadet

 Joined: Sep 18, 2007 Posts: 1 Location: USA
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Posted: Tue Sep 18, 2007 11:00 pm Post subject: |
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This worked well for all the win 2000 computers. I have one old server running win NT 4.0 that is infected. The software will not install on this machine. Any Ideas?
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Angelfire777
1st Responder
 Joined: Apr 16, 2006 Posts: 1322 Location: BC, Canada
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quietman7
1st Responder Mentor 1st Responder Mentor
 Joined: Sep 30, 2004 Posts: 3566 Location: Virginia, USA
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Posted: Thu Sep 27, 2007 11:56 am Post subject: |
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Important! Vista users should download AVG AS, save directly to the Desktop and install from that location to avoid problems from UAC.
If this was your first installation, a copy of each report will be saved in:
C:\Documents and Settings\<user profile>\Application Data\Grisoft\AVG Antispyware 7.5\Reports
If you installed AVG AS over a previous version, report logs are saved in:
C:\Program Files\Grisoft\AVG Anti-Spyware\Quarantine\
If you are a Vista user, report logs are saved in:
C:\Users\<username>\AppData\Roaming\Grisoft\AVG Antispyware 7.5\Reports\ _________________ "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2008
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elyon
Guest IP: 87.70.*.*
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Posted: Wed Mar 26, 2008 9:27 pm Post subject: Trouble installing |
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I am running Vista, and have downloaded avgas-setup-7.5.1.43-3339.exe from http://www.ewido.net/en/download/ and saved it to my desktop.
However, I am unable to install it.
-- If I double-click it to run it, I get a message: "avgas-setup-7.5.1.43-3339.exe is not a valid Win32 application"
-- If I run it as administrator, I get a messages: "Invalid access to memory location"
I have downloaded it again and still get the same problem.
Any suggestions?
Thanks for your help!
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Angelfire777
1st Responder
 Joined: Apr 16, 2006 Posts: 1322 Location: BC, Canada
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Posted: Thu Mar 27, 2008 10:36 am Post subject: |
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Try re-downloading it but you need to clear your browser's cache first just to be sure. That error normally comes up when you have a corrupt download. _________________ Member of UNITE and ASAP since 2006
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